John Lewis

With their visionary and successful way of doing business, the John Lewis Partnership is the embodiment of the ideal. Owned by Partners dedicated to serving its customers with flair and fairness.

The Challenge

To enhance the high level of customer service that John Lewis is renowned for, it was identified that there was a need for a system at reception and payment points to assist the hard of hearing when visiting their stores.

How We Helped

We have been successful in providing John Lewis with our market leading Mains Microloop System for the hard of hearing at all payment and reception points. The key benefits of this system are that it has low energy consumption and is easy for John Lewis’ contractors to install.

The Outcome

For over 12 years we have been supplying our services to John Lewis, this has enabled them to continue to provide a high level of customer service to all of their customers, including the hearing impaired.

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